- Architected and deployed IdolMEA ERP system driving digital transformation for 50+ retail branches across the GCC, integrating POS, QMS, and IoT automation
- Developed IdolQueue (i-QMS) using Flutter and Node.js with offline-first architecture, MQTT real-time messaging, and multi-branch analytics dashboards
- Implemented AI-powered chatbot automation for WhatsApp Business API and Telegram, reducing customer support response time by 70%
- Integrated YOLO object detection for missed scan identification and loss prevention with Android AIDL for LED/GPIO control in self-checkout kiosks, reducing shrinkage by 35%
- Engineered hybrid cloud synchronization (MySQL ↔ Apache Hive) enabling offline analytics, real-time data replication, and disaster recovery
- Built WireGuard VPN mesh network using MikroTik RouterOS for secure multi-site connectivity
- Deployed IdolQueue (i‑QMS) to production at Union Coop (4 branches: Al Barsha, Mirdif, Jumeirah, Al Warqa) and Carrefour Al Zahia, achieving stable operations and improved queue management
- Implemented LiveKit WebRTC for real-time video support; configured Nginx reverse proxy with TLS and TURN/STUN for secure, reliable connectivity
Technologies: Flutter, React, Node.js, Python, YOLO, OpenAI, MQTT, Docker, MySQL, Hive, Android AIDL, MikroTik, WireGuard